+1 928-628-8973
support@novavendllc.com
Nova Vend LLC

FAQ?

We provide a wide range of professional services to meet your needs. We promise to provide every service with a smile, and to your highest level of satisfaction.

How much does it cost?

  • Our clients enjoy our vending solutions at no expense. We handle delivery, installation, and servicing completely free of charge, so you can provide an extra perk without any financial or operational burden.


How often do you service locations?

  • Service frequency depends on the location, but we visit each site at least weekly. Using real-time inventory tracking, we fine-tune our routes and restocking to keep everything running smoothly.


Can you tailor the product selection?

  • During onboarding, we collaborate with each location to customize the product lineup based on their specific needs and preferences. Keep in mind that product availability may vary.


Who handles machine repairs and maintenance?

  • Our team conducts regular maintenance during scheduled service visits. If a machine encounters a problem, just reach out to us, and we’ll send our technicians to fix it promptly.


What payment methods do the machines support?

  • Our vending machines are designed for cashless transactions, accepting credit/debit cards, mobile payments, and contactless options for a seamless experience.
  • If your location prefers a vending solution that includes cash payments, please get in touch with us, and we’ll help you find the perfect option.


Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.

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